Cookie Policy

This page contains links to important information about the terms of use of our platform, health & safety advice, our privacy policy and cookie information.

Please read carefully

Cookie Policy

What Are Cookies

A cookie is a small text file, which often includes a unique identifier, that is stored on your computer. Websites can send cookies to your computer via your web browser if your browser's settings allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies from Pupil websites. However, you can change your cookie settings at any time (see your web browser Help for information on how to do this).

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It is important to note that if you change your settings and block certain cookies, you will not be able to take full advantage of some features of Pupil's websites or Platform.

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How does Pupil Use Cookies?

Information recorded in cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. It also helps us recognise when you are signed in to your Pupil account and to provide a more personalised experience.

Third Party Cookies

In some special cases we use cookies provided by trusted third parties. The following section details which third party cookies you might encounter when using the Pupil Platform.

Google Analytics

Pupil websites use Google Analytics which is a widespread and trusted analytics solution for helping us to understand how you use our Platform and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit. Learn more about how Google Analytics safeguard your data.

New Relic

We use New Relic to monitor the performance of our websites. These cookies may track things such as the pages that you visit and the time it takes for your browser to load our content. View New Relic's privacy policy.

Auth0

We use Auth0 to sign you in to your Pupil account, which helps us to secure our platform and provide you with tailored content. These cookies may track things such as your unique user id. View auth0's privacy policy.

Sentry

We use Sentry to report errors on our Platform. Sentry use cookies to help ensure that errors are captured. View Sentry's privacy policy.

Mixpanel

Mixpanel is another trusted analytics solution for helping us to understand how people use our Platform and ways that we can improve their experience. These cookies may track things such as how long you spend on the site and the pages that you visit. View Mixpanel’s privacy policy.

Zendesk

Zendesk allows us to offer real-time communication and support to our customers via in-app messaging. To enable us to offer the best support these cookies may track pages that you visit on the site. View Zendesk’s privacy policy.

Google Tag Manager

We use Google Tag Manager to manage the above services in a more efficient and safe way. Read about how Google complies with data protection laws.

Hotjar

We use Hotjar to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not personally identify anyone. View Hotjar’s privacy policy.

Other Information

If you have any concerns about the way that we use cookies or respect your settings, then please email hello@spec.co.

We use cookies to improve your experience. View our Cookie Policy or

Manage your cookie consent preferences

When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.

Essential:

These items are required to enable basic website functionality.

Always active

Marketing:

These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.

Essential

Personalization cookies

These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.

Essential

Analytics cookies

These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.

Essential